The Challenge
Setting up a company for a foreign investor in Saudi Arabia is a long, paperwork-heavy process that runs over weeks and passes through several people. Tracked in spreadsheets and chat threads, it becomes impossible to answer the two questions that matter: where is this client's file right now, and who touched it. Client files also carry commercial and identity documents, so not every employee should see every case.
- A multi-week formation process with many sequential steps
- Several staff touching the same case at different stages
- Client files containing commercial and identity documents
- Arabic as the working language of the whole team
